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Privacy Policy

We recognize, respect and protect the personal privacy rights of all our customers and work diligently to safeguard your privacy. We are committed to providing the highest level of security and privacy regarding the collection and use of our customers’ personal information, as well as the personal information of all consumers who visit our institution.

The following privacy policy explains how we use and protect the information about our customers. We ask that you read it carefully.

FACTS WHAT DOES APARTMENT BANK DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Account transactions
  • Income and Payment history
  • Transaction history and Credit history

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customer’s personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer’s personal information; the reasons Apartment Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Apartment Bank share? Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YES NO
For our marketing purposes –
to offer our products and services to you
YES NO
For joint marketing with other financial companies
NO We don't share
For our affiliates’ everyday business purposes –
information about your transactions and experiences
NO We don't share
For our affiliates’ everyday business purposes –
information about your creditworthiness
NO We don't share

Questions? Call toll free number 866.923.7113 or email us at customerservice@apartmentbank.com

What we do
How does Apartment Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to nonpublic personal information about you to our employees who need to know that information to provide you with products and services or to maintain your accounts.
How does Apartment Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Make deposits or withdrawals from your account
  • Pay your bills
  • Use your debit or credit card
  • Apply for a loan

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • Sharing of affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.


Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Apartment Bank has no affiliates
Nonaffiliates

Companies not related by common ownership or control. They can be financial or nonfinancial companies.

  • Apartment Bank does not share with nonaffiliates so they can market to you
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Apartment Bank doesn’t jointly market

Other important information

Apartment Bank does not knowingly collect, use or disclose personal information from children under age 13 without obtaining verifiable parental consent. Our website is directed to a general audience, and may be accessed by the public. Should a child whom we know to be under 13 send personal information to us, we will only use that information to respond to a one-time request from the child, provide notice to the child’s parents, or ensure the safety of the child.

The Children’s Online Privacy Protection Act (COPPA) protects children under the age of 13 from the online collection of personal information. For more information about COPPA, visit the Federal Trade Commission website: www.ftc.gov

It is the policy of Apartment Bank to maintain accurate and complete information on our customers. If you have reason to believe that the information we hold with respect to you or your account is inaccurate, outdated, or incomplete, please contact us by telephone 866.923.7113; or write to us at Apartment Bank, 12777 High Bluff Drive, Suite 100, San Diego, CA 92130.


Rev. November 2010