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Broker Guidelines

A mortgage broker that works with Apartment Bank a division of BofI Federal Bank normally works with the buyer and communicates with them as to the bank’s normal lending criteria. To work with Apartment Bank a division of BofI Federal Bank normally you must be licensed. All states regulate lending practice and licensing, and the rules vary for commercial lending. You are responsible to insure you comply with your specific states requirements. You will initially act as a liaison between us and your client. However upon acceptance of our Letter of Interest or Quote Letter to move forward, we will become the lead communicator with your client. You will be always in the loop so no need to worry, you are our partner. Normally here are the basic procedures to follow and the documents you must provide the Bank:

Loan Application Through Funding Overview

The following steps summarize the procedures followed throughout the loan process including funding. This information should assist you with the loan process.

  • You gather "Key" documents from Borrower to analyze Income/Expense ("IE") information. We will provide you with a list of items that are specific to your loan request.
  • We will review the documentation and issue a Letter of Interest or Quote to you referencing the transaction.
  • If accepted we will request a completed Application plus any requested Deposit from your client. This will initialize the loan processing function.
  • We will provide you and your client a "Needs List" outlining documents, etc. needed to process the loan.
  • We will coordinate with you to open title and escrow, and coordinate with our third party vendors for entry onto the subject property. Your assistance with our third party vendors will ensure timely entry to subject property and completion of applicable reports.
  • We will keep you abreast of all activity and timing for third party delivery, issues noted, documents needed and more. All communication will be via the web and/or e-mail.
  • Upon review and acceptance of all "terms and conditions" of Loan Commitment; you may communicate with your client to ensure accuracy and acceptance.
  • Loan documents will be ordered and set for funding. The loan should close in a timely manner and all funds will be distributed to you and your client.

Broker Forms

For Broker documents, please refer to the Downloads page.


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Bank products and services are offered by BofI Federal Bank. Deposit accounts held at Apartment Bank are FDIC insured through BofI Federal Bank. All deposit accounts held at BofI Federal Bank are combined and insured under the same FDIC Certificate 35546. Deposit accounts held at Apartment Bank are not separately insured by the FDIC from other deposit accounts held at BofI Federal Bank. For more information click here.